From discipline to intentionality, Dr. Tooba Modassir, Director and CHRO at Citi Malaysia, shares what it takes to thrive as a leader, mother, scholar, and lifelong learner.
In a candid episode of Conversations with the Career Doctor, hosted by Dr. Saundarya Rajesh, Founder-President of Avtar Group, Dr. Tooba reflects on her personal and professional journey — one shaped by resilience, reflection, and the courage to ask.
Purpose-Driven Living
“How can I make today meaningful?” That simple question fuels Dr. Tooba’s drive. Juggling leadership at Citi with personal roles, including motherhood and academia, she embraces imperfection. “You won’t be great at everything every day, but showing up with intent makes the difference.”
Deep Roots, Strong Wings
Having spent her career in just two organizations – Wipro and Citi – Dr. Tooba credits her journey to mutual commitment. “The environment worked for me as much as I worked for it,” she says, praising Citi’s culture of meritocracy and mentorship. “If you keep raising your hand, there’s always room to grow.”
When Support Becomes Strength
A phase in Dr. Tooba’s life defined the support systems in her life. A new mother herself had to endure the loss of her mother, and she was ready to step back. Instead of doing so, she opened up about this dual challenge to her organization. In doing so, she found surprising flexibility. Recalling that moment, she says “The support was real but I had to ask for it. But I learned to stop feeling guilty about needing help.”
The Scholar Within
Completing a PhD while leading HR and parenting was no small feat. “It took seven years and tremendous discipline,” she admits. Her thesis on talent management and gender diversity not only deepened her expertise but also transformed her self-awareness. “I learned more about myself than I did about my subject.”
Generational Shifts and Staying Power
Dr. Tooba acknowledges that women today, especially the millennials and Gen Z, face unique pressures, and often give up their careers when life gets overwhelming. Her advice: “Don’t be afraid to ask for support. And never lose sight of your vision. If you need to pause, make a plan to return.”
Inclusion Beyond Policy
At Citi, inclusion isn’t just a policy. It’s practiced through diverse hiring slates, gender pay equity, and intentional succession planning. “We also focus on allyship, because women supporting women and men stepping up as allies both matter,” she emphasizes.
Final Thoughts
Dr. Tooba Modassir’s story is a blueprint for modern career empowerment. She proves that fulfillment lies not in perfection, but in presence, perspective, and purpose. “Ask for what you need,” she says. “Don’t let guilt get in the way. And remember: your work speaks for itself.” She asked. She thrived. She succeeded. Hear Dr. Tooba Modassir’s powerful journey. Click Here
